When Will I Receive My Order?
Because our items are custom made to order, most items will be delivered within 6-9 business days after I receive your order.
Will my item look exactly like the picture?
I like to refer to it as 'Exactly Similar' .. The dimensions and product functionality will be exact, but because each product is Handcrafted from 100% natural wood, each one will contain its own natural color and grain characteristics.
What type of wood do you use?
For most products I use a mix of Ohio Grown, Responsibly Harvested, and Locally Sourced Hardwoods such as Oak, Cherry, Maple, Hickory, Poplar, Elm, and others. Unless otherwise stated in the product page, your item may be made from one or all of these naturally beautiful natural renewable resources. If a choice of wood type is indicated on the product page, your item will be made in only the type of wood selected.
Is the color in the pictures accurate?
Our images are of actual items without color editing. Stain will always look slightly different from one piece of lumber to another. Also, please keep in mind that color may vary depending on the settings of the monitor the item is being viewed on.
Do you offer custom sizes, colors, projects?
Absolutely! I love to do custom work.. If you don't see a piece, size, or color that inspires you please feel free to drop me a note at custom@palletwoodbyrobyn.com & feel free to include any example pictures you have.